It’s no secret that life can be challenging. Unexpected events, situations or challenges can arise that seem to put a stop to the ideas, plans or dreams you have, hence the infamous quote, “When life gives you lemons…” But outside forces don’t have to slow you down, let alone stop you. One thing we sometimes…
Author: Carla Sprague
Networking Etiquette
How many times have you entered a room where you didn’t know anyone or stood in the corner waiting for someone to approach while you continually check your phone? Or, in your attempts to conquer your fear, you leap right into a conversation with a group of people, nervously chattering and rambling on (and on!)…
Under-Promise, Over-Deliver
One of the first lessons in good customer service is to always under promise and over deliver. This lesson carries through to leadership, sales, and even employee engagement. But this can sometimes seem challenging to understand and implement. After all, don’t you want to make great promises, rather than ones that seem underwhelming? Of course!…
Mind Over Matter
You’ve probably heard the term, “Mind Over Matter” many times in regards to pushing through difficulties, accomplishing goals, and getting your desired outcome. Perhaps, if you’re like me, you’ve almost used it as a “no pain, no gain” kind of mantra. Seems kind of intense and almost harsh, doesn’t it? Interestingly enough, Mary Vinnedge wrote…