Writing a simple and sincere thank you note is one of the professional skills that can make a lasting favorable impression. People like being appreciated. One of Dale Carnegie’s fundamental human relation principles is “Give honest, sincere appreciation.” When sending a thank you note, write it out by hand rather than in an email. It shows the recipient you value him or her enough to take the time.
Here’s a 6-step formula from your friends at Dale Carnegie Training of Edmonton that you can use as a sure-fire method of expressing appreciation in a written note:
1. Greet the giver — Use the recipient’s name, such as “Dear Mr. and Mrs. Smith,” or “Dear Jack.” It seems like an obvious point, yet many people will begin a note with “Hi” or even omit the greeting all together.
2. Express gratitude — Tell them why you’re writing to them. The key is to keep it simple and specific. The point of writing the note is to create an expression of a heartfelt sentiment.
3. Discuss its use — People like to know that you found their gesture or gift valuable. Sharing how you are using the item or idea makes their effort more meaningful.
4. Another thank you — Thank them again for the gift. It’s not excessive to say thanks again.
5. Complimentary close — Wrap it up with a close that expresses your final thought: Regards, All the Best, Sincerely, Gratefully, etc. Then sign your name.
6. Send it — Even if your colleagues and acquaintances are not of the note-writing variety, be the one who sets the precedent.
It is the mark of a true professional to become skilled at writing thank you notes in this age of email, voicemail, and text messaging.
Demonstrating business professionalism is not difficult; it just takes effort and focus. Applying simple aspects of business etiquette goes a long way in establishing our professionalism, which builds our confidence and comfort in business settings.
Here’s an example of this important principle in action from your friends at Dale Carnegie Training of Edmonton:
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