When we think of process improvement as we assess organizations here in our part of Canada, terms like empowerment and teamwork come immediately to mind. But when we think about it, change is the central ingredient that drives both opportunity and success.
Solutions to problems are very important to improve profit and growth. With a continued focus on opportunity, being competitive and improving every day is the foundation of organization communication and development. The prospect of change should motivate everyone from the leaders to the front lines. While some people might actually try to block and impede change, the majority of employees welcomes and champions it.
Change has to have a multitude of levels to succeed. Let’s look at some interrelated ingredients that truly spell change:
- C: Courage is always needed to make the most of what happens when there is risk and doubt. Everyone fears the unknown. Yet without it we cannot move forward.
- H: Honesty jump starts purpose. It is critical for management to be the focus of truth.
- A: Appreciation is always at the heart of both morale and success. We can never have enough of it.
- N: Normalcy is the continuous challenge for many Canadian businesses. Make sure you you’re your normal and make it better.
- G: Good is the goal of everyone in business. Great is even tougher. Getting from good to great is a continual journey.
- E: Enthusiasm for work and life is driven by positive attitudes and team spirit as we head more deeply into 2013. Every day is one more day to get better!
As Mr. Carnegie grew his training, he always focused on honesty and appreciation. How are you changing your organization? C.H.A.N.G.E. is more than that every time.
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